Contact centre gives local street surprise makeover

CCA Convention 2012

Social Customer Service Training Workshop

National Best Practice Seminar – Manchester

Performance Management 2.0 — Developing the Next…

One Agenda: Make marketing, sales and service redundant!

Firstsource introduces a flexible working policy

Five more contact centre white papers

Netcall named finalist for IT Product Innovation

Broadband provider looks to improve contact centre…

Interactive Intelligence positioned in Contact Centre…

Tesco staff raise money for Cancer Research

Public Vendor Announcement

Contact centre trainer selected to work at the Olympics

Resource pack launched to promote contact centre career…

Entries now open for the North East Contact Centre…

Gateshead Contact Centre wins award

Movers and Shakers – July 2012

Free white paper: Proving the contact centre’s…

75 free places at the Call Centre and Customer Services…

Interactive Intelligence to host Mobile Web Event

Fusion employees recognised for their outstanding…

Finalists announced for the North West Contact Centre…

Registration for Call Centre & Customer Management…