One Agenda: Make marketing, sales and service redundant!

1558

December 6th, 2012 11.00 am GMT (listen live or register to watch / listen again)

THE DETAILS: In a world where customer choice has never been greater, building loyalty to your brand and customer service that gets talked about-in the right way-has never been more important.
As customers have changed, so too have the demands on front line functions, and increasingly customers are proving themselves able to complete pre and post purchase tasks without their help.
Join Martin Hill-Wilson and Tim Pickard on this webinar and take away some useful ideas and strategies to rethink your customers’ experience and how you can make this happen in your own organisation.

THE ORGANISERS: NewVoiceMedia

THE WEBLINK: http://pages.newvoicemedia.com/201212OneAgendamakesalesandmarketingredundant_webinar-registration.html

Author
Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

Connect with Jo on LinkedIn

One Agenda: Make marketing, sales and service redundant!

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