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A selection of stories from the archives of call centre helper
Category
Sub Category
Subject
Volatility and Flexibility Workshop 3
Intelligent Assistance & Bots Briefing – June 2017
Salesforce User Group, Edinburgh
NICE inContact CXone Recognised as Gold Stevie Award…
Aspect Customer Experience (ACE) Award Winners Announced
The Annual Helpline Event
Case Study: A Day in the Life of an Analytics Analyst at…
White Paper: Using Gamification to Improve Contact…
White paper: What Does the Next Generation of…
The Field Service Management Expo Is Only Three Weeks Away
Oak Expands Reseller Sales Opportunities with New…
Executive Brief: Ten Reasons to Choose PureCloud by…
Cable Industry Switches to Aspect Software Cloud Solutions
White Paper: How Unsolicited Feedback Can Be Rocket Fuel…
KM Summit Catch-up
Cross Channel Journeys – The Next Frontier in Customer…
White Paper: Choosing the Right Technology for your…
Practise Hospitality
2017 Challenge: Regional Workshop – Newcastle
Three Ireland Site Visit: Real-time & insight: the…
How IT Can Build Your Brand’s Value
Revolutionise Your Contact Centre Communications –…
Whitepaper: Make Your Virtual Assistant ‘Employee of the…
How QA Software Integrations Can Improve Customer Service
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Webinar: Balancing Efficiency with Empathy in Customer Service
Webinar: Boosting Customer Satisfaction in Contact Centres
Webinar: Responsible AI in Customer Interactions – Compliance Without Compromise