KM Summit Catch-up
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At the start of April KMS Lighthouse & Forrester ran the 2021 KM & Automation Summit. The recordings from the recent Online Summit can be viewed below.
Watch the webinar: monday.com Customer Spotlight Story
Access the exclusive recording of monday.com’s Customer Success Story by Tom Ronen, Head of Customer Success and learn about:
- Improving CX with automation
- Overcoming the challenges of scaling customer experience
- The framework of applying automation to your business
- Core benefits of automation
Watch the webinar
Watch the webinar: KM & Automation Industry Experts Panel
Access the exclusive recording from the 2021 KM & Automation Summit. Hear from industry experts from a range of industries and companies including Unum, GE Healthcare, United Healthcare, Academy Mortgage, Caremore and more. Learn about:
- Future trends for knowledge management and customer experience
- How automation & AI impact employee experience
- Linking self service with automation
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Watch the webinar: Tech Style Customer Spotlight Story
Access the exclusive recording of TechStyle’s Customer Success Story by Chase Labrador, Senior Manager Communications and learn about:
- Embracing technology to keep employees connected and engaged
- How TechStyle revolutionized and revamped their KM strategy in 2 months time
- How to make it easier for teams to consume knowledge anywhere and anytime
- Providing modern interfaces that simplify knowledge
- Enabling access to knowledge so that it is at the tip of your employees’ fingertips
Watch the webinar
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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