Noble Exchange

Planning Forum Events – 2013

Genesys: Customer Experience Seminar

Customer Experience Transformation: Nordics

eGain World 2013: FREE event

Lunch & Learn event: “A day in the…

What are contact centres planning over the next two years?

Cloud vendors named by Gartner

Five steps to achieving a 30% C-Sat increase

Research predicts 2013 will be the Year of the Cloud

Customer Contact Innovation Awards 2013 shortlist…

Information services company selects software for…

Two Thirds of Contact Centres are Planning to Increase…

Fusion Sunderland celebrates 10 years

New survey finds a lack of emphasis on unified…

Spot the difference 2013

Hold skip-level meetings

UK Call Centres

Customers want to conduct interactions on their own terms

Multichannel leads to successful service and spending…

Over Four Fifths of Contact Centres Use These Two…

Retailer is a Top 25% performer in benchmarking survey

Finalists announced for Welsh Contact Centre Awards

Real Results Training accredited as an ILM Approved Centre