Customer Experience Transformation: Nordics

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Written by Jo Robinson

THE DATE: 27 – 29 November 2013
THE LOCATION: Stockholm
THE DETAILS:  Multi channel engagement, customer centric design, e-commerce and technologically enhanced customer experience – the Nordic region is making big strides in customer experience innovation. But with customer requirements, demands and expectations constantly changing, how can you stay ahead of the game and deliver exceptional customer experience in a highly competitive regional market?

Luckily, the inaugural Customer Experience Transformation: Nordics taking place on 27 – 29 November 2013 in Stockholm, will bring together over 80 customer experience experts from the Nordic region to tackle the complex issues you face when setting and executing customer experience strategy from acquisition and retention to insight, analytics, culture and capability.

THE ORGANISERS: Customer Management IQ

You can also register by calling our team on +44 (0) 207 368 9300

Author
Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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