Leading Hotel Booking Provider Upgrades Its Contact Centre

Serenova Partners with Teleopti to Resell WFM

White Paper: 7 Habits of Highly Effective Contact Center…

White Paper: Delivering Customer Service with…

Serenova Announce CxEngage Rapid Response Program

White Paper: The Most Important Contact Center Trends…

Case Study: Healthcare Organisation Implement New…

Serenova Appoints Tom Schollmeyer as New CEO

Case Study: Energy Provider Implement Intelligent…

Serenova Wins Product of the Year

White Paper: 3 Customer Experience Mistakes You’ll Never…

Serenova Launches Skylight for CRM

White Paper: Customer Experience Strategies for…

White Paper: 3 Smart Strategies for Empowering an…

Enterprise Connect – Orlando

White Paper: Contact Centres – The Moment of Truth…

White Paper: How to Elevate Customer Experience in the…

White Paper: Is It Time to Move Your Contact Center to…

White Paper: Migrating to a Cloud Contact Centre –…

Serenova Fully Integrates Quality Management With CxEngage

White Paper: Quality Management and Your Cloud Contact…

White Paper: 3 Ways to Get Smart With Contact Center…

White Paper: 3 Secrets for Reaching Your Contact Centre…