9th September 2019

Written by Rachael Trickey
White Paper Title: Smart Customer Experience Strategies for Increasing Contact Centre Profits
This e-book discusses why customer experience is now an essential business strategy no contact centre can ignore. It will also break down what contact centre leaders can do to optimize the benefits of focusing on customer experience.
White Paper written by: Serenova
Click here to download your copy of the White Paper.
Author
Rachael Trickey
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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