White Paper: 7 Habits of Highly Effective Contact Center Leaders

serenova whitepaper on 7 habits of highly effective contact centre leaders

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This white paper focuses on behaviours that can help you become a better contact centre leader. It includes a real-life perspective from Jen Jackson, Vice President of Customer Success at Serenova.

Use this white paper to foster trust and build productive relationships in (and out of) your contact centre.

White paper written by: Serenova

Click here to download your copy of the White Paper.

Author
Robyn Coppell

Robyn Coppell has worked as Digital Content Manager for Call Center Helper since 2021. After University her first job was in a contact centre and has stayed in this space ever since.

She has experience of contact centre operational management, software systems, css and php coding. She edits a lot of the guest content that is published on Call Centre Helper.

Connect with Robyn on LinkedIn

White Paper: 7 Habits of Highly Effective Contact Center Leaders

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