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Are You Delivering Exceptional Customer Service?
Survey – Are You Delivering Exceptional Customer…
Serenova Appoints Tom Schollmeyer as New CEO
Leading Hotel Booking Provider Upgrades Its Contact Centre
Animal Health Provider Moves Its Contact Centre to the…
Serenova Names Stuart Clark as Its First Chief…
Serenova Strengthens Leadership Team
Case Study: Energy Provider Implement Intelligent…
Case Study: Healthcare Organisation Implement New…
AQA Chooses Gamma and Serenova to Futureproof Contact…
Serenova Partners with Teleopti to Resell WFM
Serenova Named a Challenger in Gartner 2016 Magic Quadrant
Report: The UK Contact Centre Decision-Makers’…
Serenova Names Keith Geneva as Chief Financial Officer
LiveOps Cloud Offers Free Trial of CxEngage
Boundless Upgrades its Contact Centre with LiveOps Cloud
Voting closed in Technology Awards!
Last Chance to Enter 2016 Technology Awards
Nominations Open for our 2016 Technology Awards
Call Centre & Customer Services Summit 2016 – Photos
Marlin Equity Acquires LiveOps Cloud Platform
Self-Service Won’t Fully Replace Agents
How Do I… Make Webchat the Channel of Choice?
Integrated App Joins the Marketplace
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What are you interested in?
How to Deal with That Awkward Agent
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Research: The Future of AI-Powered Experiences
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Why Waiting for Reports is Killing Your CX (and How AI Fixes It) – Webinar
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From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
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Webinar: Responsible AI in Customer Interactions – Compliance Without Compromise