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20th April 2016
Here are some photos from the Call Centre & Customer Services Summit, organised by Forum Events.
Over 100 suppliers and delegates gathered at the Radisson Blu Hotel, London Stansted, for the Call Centre & Customer Services Summit on 18th–19th April 2016.
First meetings of the day
Headline sponsors of the event ctalk showing their latest solutions
Intelecom sharing their complete contact centre solution in the cloud
A busy morning on the mplsystems stand
Finding out why you should take customer service seriously with IP Integration
The Aspect stand in action
LiveOps sharing their latest technology solutions
Finding out how to transform customer engagement with Netcall
QuickScripts sharing what a call scripter can do for you
Scorebuddy showing why you should stop using spreadsheets
Intelecom speaking to call centre professionals
Solutions on show by mplsystems
The eye-catching stand from Scorebuddy
The QuickScripts stand ready and waiting for the next meeting
The “always busy” Netcall stand
Did you spot yourself in any of our photos?
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
