Bad Customer Service Stops Six in Ten Consumers Shopping…

8×8 Announces Partnership with Workair

23 Contact Centre Predictions for 2019

7 Inventive Ideas From the extraenergy Contact Centre

8×8 Accquires Video Communications Technology

8×8 Recognised in Gartner’s Magic Quadrant

16 Top Uses for Cloud Contact Centre Technology

Photos from the Customer Services Summit

10 Ideas for Increasing Your Understanding of the Customer

15 Common Broken Processes in Contact Centres

14 Ideas for Providing a Memorable Customer Experience

8×8 Announces General Availability of X Series

How to Ensure Service Consistency Across All Contact…

Superfood Company Deploys Contact Centre Platform

Recorded Webinar: Moving to Digital Customer Service

8×8 Acquires MarianaIQ

White Paper: Moving Toward an Integrated Approach

White Paper: 5 Contact Centre Challenges – And How…

White Paper: How Communications Platforms Drive Customer…

White Paper: How Communications Platforms Drive Customer…

White Paper: Rethinking Your Contact Centre: How to…

8×8 Launches X Series Platform

White Paper: Assessing the Impact of Bad Weather on…

8×8 and PCI Pal Partner to Streamline Payment Card…