The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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30th April 2018
Many issues trouble today’s contact centre, from productivity to omnichannel efficiency. As such, businesses suffer when they can’t provide customers with the help they require.
Migrating to a cloud-based solution can turn these challenges into opportunities, driving your business forward.
White Paper by: Activate and 8×8
Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.
She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.
Connect with Megan on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
