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8×8 and KCOM Partner to Launch Integrated UK Offering
Scaling Sustainably With AI in 2026: Striking the Right Balance
ElevenLabs and Deloitte Announce a Strategic Partnership
Level AI Expands Integrated Agentic CX Platform
Content Guru Partners With CDI Foundation
Route 101 Implements Zendesk For Toolden
Zoom Has Launched Zoom Virtual Agent 3.0
8×8 Launches Smart Assist for Real-Time Agent Guidance
8×8 Unveils AI Updates to CX Platform
Verint and Calabrio Unite Under Single Brand
Assembled and Genesys Announce New Integration
Gartner GenAI Cost Forecast Sparks Industry Pushback
NiCE Unveils Agentic AI CX Frontline Research
Why You Can’t Build Live AI Agents on Borrowed Transcription
Five9 Reveals Winners of 2025 Global Partner Awards
Vonage and C3 AI Partner to Launch Field Services AI
NiCE Cognigy Named Sole Gartner Customers’ Choice
Content Guru and Exchange Upgrade NHS Lanarkshire Contact Centre
Take Part in ContactBabel’s Latest UK Research
Assembled Launches AI Tool to Automate Agent Scheduling
Tendfor Launches Version 3.19 of Microsoft Voice Platform
Contact Centre Roles Evolve as AI Confidence Lags, Says New Calabrio Report
Sabio Shows Why CX Transformation Starts Before Technology
Sabio Chief Innovator Says AI Will Redefine Contact Centres
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