Content Guru Scores 100% Recommendation in Gartner Report

Content Guru has earned a 100% “Willingness to Recommend” rating for its storm CX platform in the 2025 Gartner CCaaS Voice of the Customer Report.

Based on 2,270 reviews collected over 18 months via Gartner Peer Insights, the report also ranked Content Guru highest for product capabilities and sales experience.

Watch the video below where Call Centre Helper’s Xander Freeman interviewed Sam Fuller, Customer Success Director at Content Guru, about the recent recognition by Gartner:

The results point to the platform’s effectiveness in supporting complex deployments across sectors such as public services, financial services, and utilities.

Martin Taylor, Co-Founder and Deputy CEO at Content Guru, commented on the recognition: “We feel the latest Voice of the Customer Report acknowledges our capabilities on customer satisfaction and delivering industry-trusted service.

As we continue to innovate and help our customers make demonstrable improvements to their CX, we are proud to receive universally positive feedback.

Our approach of working alongside customers from the very start of their projects and supporting them every step of the way ensures they get the most out of storm and can take their CX to the next level.”

Reviewed by: Jo Robinson