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Hannah Swankie

Hannah joined Call Centre Helper as Digital Content Assistant in 2024.

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Sabio Achieves Elite Status in Genesys Ascend Programme

Sabio Achieves Elite Status in Genesys Ascend Programme

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8×8 Launches AI Studio for CX Agent Creation

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8×8 Secures Gold at 2026 NY Product Design Awards for UX Excellence

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NiCE Powers Openreach Service Transformation

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Assembled Named Top-Tier Five9 ISV Partner

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ElevenLabs Enters Partnership With San Francisco Giants

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NiCE Named Gartner Customers’ Choice for Third Time

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26North to Acquire Intermedia in Cloud Communications Deal

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Sabio Shares Key Takeaways From NiCE Nexus 2026

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Assembled Launches Brand Studio for Multi-Brand AI Support

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Sabio Launches Defibrillator Initiative in Memory of Colleague

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UJET Launches Agentic Experience Orchestration

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Zendesk Announces Acquisition of Forethought

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Salesforce Launches Agentforce Contact Center Platform

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NiCE Launches New Agentic AI Capability at Enterprise Connect

Assembled Launches New Metric: AI Experience Scores

Assembled Launches New Metric: AI Experience Scores

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