Diabolocom Wins 2026 Frost & Sullivan CX Award

Puzzel Partners With AVANT to Expand EMEA Reach

8×8 Launches New Conversational Intelligence Platform

Sabio Launches App to Simplify Employee Leave Management

Navigating the Shift to Cloud Contact Centres – An…

Content Guru and Together Win Top AI Project Award

Vonage Wins Digital Identity Innovator Award

Calabrio WFM Now Available in Microsoft Marketplace

Zendesk Sees Rising Demand for AI Voice Platforms

AnywhereNow Dialogue Cloud Neo Lands in Microsoft…

Puzzel Launches AI-Powered Virtual Agent Suite

Five9 Research Highlights Human Role in AI CX

8×8 Reports CX Growth Alongside Multiple Award and…

evaluagent Introduces Context Engine for Smarter QA

eGain AI Agent for Zoom Contact Center Announced

Zoom CEO Eric Yuan “Tripling Down” on Contact Center

Tendfor Launches Version 3.19 of Microsoft Voice Platform

Elevate AI: Unlocking the Future of Customer Experience…

UJET Launches Google Cloud CCaaS for SMB Market

ElevenLabs Opens New Madrid Office

Content Guru Named Leader in IDC MarketScape 2025

8×8 Expands Availability of 8×8 Engage

Vonage Named CPaaS Leader by Frost & Sullivan

Uniphore Announces Acquisition of Orby AI