ArvatoConnect Adopts Peopleware for Smarter Workforce…

Odigo Appoints Laurent Dechaux as New CEO

Assembled and Genesys Announce New Integration

Assembled Launches New AI Data Connectors

NiCE Partners With Snowflake to Streamline CX Data

ScorebuddyCX Launches 2026 Contact Centre Awards Programme

8×8 Earns Multiple Channel and CX Awards

8×8 Report Reveals UK Customers Prefer Humans

Zoom Ready for Contact Centre Prime Time

Vonage Integration Brings Real-Time Voice to Broot.ai

Over 500,000 UK Adults Stammer

Sabio Launches Defibrillator Initiative in Memory of…

NICE Launches AI-Powered Global Translator for Business

NiCE Announces an Expanded Partnership With IGT Solutions

Sytel Urges Ofcom to Clarify Outbound Dialling Rules

NiCE Named Leader in IDC CCaaS MarketScape 2025

Dialpad Acquires Surfboard to Boost WFM Capabilities

Zoom and ArvatoConnect Announce a Strategic Partnership

Microsoft Releases AI-Driven Dynamics 365 Contact Center

NiCE Cognigy Introduces AI Ops Center

New Report Launched for AI in Healthcare

Zoom Introduces New Zoom Virtual Agent Capabilities

ElevenLabs Expands Canadian Presence With Toronto Office

Route 101 Completes Multi-Brand Platform Deployment for…