What Do You Really Know About Churn?

Nexidia workshops: Introducing Speech and Text Analytics

Movers and Shakers – April 2015

White Paper: The Interaction Analytics Chapter

From Call Centres to John O’Groats

P&Q Challenge awards first accreditations

White Paper: Sentiment Measuring and Analysing Emotion…

Video Interview: Pressure Builds on Financial Services

NICE and Aeriandi Announce a Strategic Partnership

White Paper: 2015 North American Customer Interaction…

Need to know more about Speech Analytics?

Special Event – ‘Making Analytics Work in a Small…

NICE will Provide Tools and Insights for Reinventing…

The Study of Language

Speech Analytics Assists Compliance

White Paper: The Customer Interaction Analytics Chapter

Workshop – Everything You’ve Wanted to Know About…

P&Q Best Practice Site Visit

The P&Q Challenge Best Practice Awards

P&Q Challenge Workshops

P&Q Challenge Workshop 3

P&Q Challenge Workshop 4

P&Q Challenge Workshop 5

Case Study: Soha Housing