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Diabolocom

Discover and explore our Diabolocom content collection, including articles, blogs, news stories, case studies, resources and more.

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Case Study: ManoMano Improves Customer Relations

Case Study: ManoMano Improves Customer Relations

BazarChic Improves Its Customer Satisfaction

BazarChic Improves Its Customer Satisfaction

DEKRA Automotive Solutions Implement Diabolocom Technology

DEKRA Automotive Solutions Implement Diabolocom Technology

Diabolocom Acquires Phedone

Diabolocom Acquires Phedone

Diabolocom Launches Its UK Blog

Diabolocom Launches Its UK Blog

The Impact of AI on Customer Service

The Impact of AI on Customer Service

Case Study: Carrefour Banque Modernises Call Centre System

Case Study: Carrefour Banque Modernises Call Centre System

The Fundamental Pillars of Tomorrow’s Europe

The Fundamental Pillars of Tomorrow’s Europe

White Paper: The Real Job of a Customer Advisor Is Managing Emotions

White Paper: The Real Job of a Customer Advisor Is…

Case Study: Corsica Ferries Improves Omnichannel

Case Study: Corsica Ferries Improves Omnichannel

Case Study: Bouygues Immobilier Upgrades Service Quality

Case Study: Bouygues Immobilier Upgrades Service Quality

2019 Survey Report: What Contact Centres Are Doing Right Now

2019 Survey Report: What Contact Centres Are Doing Right…

Diabolocom and Custics Launch Customer Data Analysis Partnership

Diabolocom and Custics Launch Customer Data Analysis…

GDPR: An Opportunity to Enhance Trust Relationships With Your Clients

GDPR: An Opportunity to Enhance Trust Relationships With…

White Paper: What Is the Role of the Chief Experience Officer (CXO)?

White Paper: What Is the Role of the Chief Experience…

Improved Reachability With Diabolocom’s AMD

Improved Reachability With Diabolocom’s AMD

Expo Relación Cliente: ClientIA

Expo Relación Cliente: ClientIA

Diabolocom Exhibit at This Year’s eCommerce Expo in London

Diabolocom Exhibit at This Year’s eCommerce Expo…

Diabolocom Are Set to Showcase Their Cloud Contact Centre Solution

Diabolocom Are Set to Showcase Their Cloud Contact…

Diabolocom Sponsors the 2018 UK National Contact Centre Awards

Diabolocom Sponsors the 2018 UK National Contact Centre…

7 Things to Consider When Buying a Customer Management Tool

7 Things to Consider When Buying a Customer Management…

eBook: AI and Human Beings – The Winning Formula to Serve Customer Experience

eBook: AI and Human Beings – The Winning Formula…

How to Transform Your Call Centre Into a Sales Centre

How to Transform Your Call Centre Into a Sales Centre

How to Measure Customer Satisfaction With AI

How to Measure Customer Satisfaction With AI

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Top Stories

How to Deal with That Awkward Agent

7 Ways You’re Punishing Your Best Agents Right Now

Is Flexible Working a Dying Perk in the Contact Centre?

Latest News

8×8 Enters a Strategic Partnership With ULAP

Talkdesk Secures Top Spots in G2 Fall 2025 Reports

Resources

Guide: The QA Manager’s 7-Step Guide to Survive Black Friday

Research: The Future of AI-Powered Experiences

Upcoming Events

9th October 2025

Why Waiting for Reports is Killing Your CX (and How AI Fixes It) – Webinar

24th September 2025

From Insight to Impact: The Next Era of CX and AI Leadership – Webinar

Latest Blogs

How To Forward a Voicemail on Any Device

What is Sentiment Analysis, and How Can it Improve CX?

Featured Webinars

Webinar: Balancing Efficiency with Empathy in Customer Service

Webinar: Boosting Customer Satisfaction in Contact Centres

Webinar: Responsible AI in Customer Interactions – Compliance Without Compromise