15th October 2018

Written by Rachael Trickey
What is the main role of a Chief e(X)perience Officer (CXO)?
To make the customer experience a strategic pillar of the company.
This white paper looks at the role and asks: does your business need a Chief Experience Officer?
White Paper written by: Diabolocom
Author
Rachael Trickey
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar