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Browse our selection of case studies showcasing successful contact centre technology implementation, strategies and solutions.
Case Study: How Nottingham City Homes Moved to the Cloud
Case Study: Webhelp Nordic Drives International Growth
Case Study: Which? Exceeds Monthly Net Promoter Score…
Case Study: Carlson Rezidor Hotel Group Personalises…
Case Study: Gaming Company Answers 90% of Chats in 10…
Case Study: How PhotoBox Enhanced its Customer Experience
Case Study: GBG’s Successful Global Voice of the…
Case Study: Co-op Turns Conversations Into Insights
Case Study: Scotts Miracle-Gro Optimise Communications…
Case Study: Utilitywise double Net Promoter Score in…
Case Study: Aylesbury Vale District Council Uses AI to…
Case Study: TravelBird Adopts AI to Refine Customer…
Case Study: How Asurion Boosted Contact Centre Efficiency
Case Study: KLM Royal Dutch Airlines Transforms Social…
Case Study: Hastoe Housing
Case Study: Soha Housing
Case Study: Energy Provider Implement Intelligent…
Water Utility Wanted a Very Good Rating
Case Study: Healthcare Organisation Implement New…
Case Study: How Ryanair Tackled the Customer Service…
Case Study: British Retail and Commercial Bank
Case Study: Technology Trust Enhances Customer…
Case Study: Robin Hood Energy
Case Study: Cargiant Revs up Customer Engagement in the…
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