Shortlist Announced for First Ever CCW Europe Awards

Lowell Move to a Cloud Contact Centre Platform

Spearline Reaches Final of International Customer…

Foehn Wins Genesys Award For “EMEA Cloud Partner…

NICE Expands ActimizeWatch for Compliance

Case Study: EE Reduce Contact Centre Attrition and…

Microsoft Azure Support Workforce Management Solution

Jabra Launch a New Real-Time Intelligent Video Solution

Water Company Implements a New Omnichannel Solution

DAS Move to a Cloud Contact Centre Platform

Fujitsu Implement New Contact Centre Solutions

8×8 Positioned as a Leader for the Eighth…

Atos and NICE inContact Announce Partnership

RingCentral Named a Leader in New Report

Case Study: Global Manufacturer Reduces Contact Centre…

8×8 Partners With Activate Group

Leeds Council Implements Real-Time Customer Satisfaction…

Case Study: Contact Centre Improves Customer…

A-dec to Use AI-Powered Customer Support

NICE Named Leader in Real-Time Authentication and Fraud…

8X8 Acquires Wavecell

GCI Acquires Modality Systems

Colt Technology Services Improves Customer Insights

EmployBridge Moves to a Cloud Contact Centre