Foehn Awarded Genesys Gold Partner Status

Vonage Introduces New Virtual Assistant for WhatsApp

Puzzel Launches Agent Assist

Case Study: How Essilor BBGR Switched to Remote Working

Genesys Acquires Pointillist and Exceed.ai

NHS Professionals Selects RingCentral’s Cloud…

Case Study: Poshmark Increases Productivity by 15% With…

Indie Campers Enhance Customer Support

NICE Introduces New Microsoft Teams Integration to CXone

ECCCSA 2023 Winners Announced

Case Study: MSC Cruises Transforms CX With injixo

Case Study: Contact Centre Reduces Training Time by 50%

Freshworks Integrates With Slack

Slater and Gordon Moves to Cloud Customer Service

Genesys Launches BeyondCX eLearning Program

NICE inContact CXone Scores Well In New Forrester Report

Case Study: Synthflow Gives BPO Multilingual Support…

Genesys Launches Genesys DX

Hoist Finance Wins Accolade at the European Contact…

Calabrio Extends Cisco SolutionsPlus Program Participation

IPI Picks Up Award at Genesys Partner Vision 2020

Talkdesk and Alorica Announce New Partnership

Case Study: VELUX Improved Agent Experience With…

Jabra Creates a New Virtual Meeting Room Bundle