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Expo Relación Cliente: ClientIA
HyperArc Acquisition Signals Zendesk’s AI Analytics Shift
Zendesk Unveils an Array of New Solutions to…
Zendesk Seals Deal to Acquire Local Measure
What Not to Miss at CCW Berlin 2025
Case Study: Ratioparts Scales Up Outbound Revenue With…
Case Study: Homeday Transforms CX With babelforce and…
Zendesk Launches Relay for Proactive Customer Messaging
Zendesk, AWS & Anthropic Combine to Deliver…
Zendesk Accquires FutureSimple
White Paper: The ROI Case for Omnichannel Support
White Paper: Gartner’s Customer Engagement Report
Zendesk Launches Integration With WhatsApp Business…
White Paper: Getting Started With Zendesk Guide –…
The Zendesk Suite – What You Need to Know
Case Study: Gaming Company Answers 90% of Chats in 10…
White Paper: A Retailer’s Guide to Getting…
Zendesk Open New Headquarters in Dublin
Zendesk Introduces a New Suite of Omnichannel Tools
Zendesk Launch a Series of New Workflow and…
The Future of Customer Experience – London
Zendesk Surpasses $500M Annual Revenue Run Rate
The Importance of Building a Reputation for Being Kind
8 Ways to Improve Chatbots and Boost Customer Satisfaction
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What are you interested in?
How to Deal with That Awkward Agent
7 Ways You’re Punishing Your Best Agents Right Now
Is Flexible Working a Dying Perk in the Contact Centre?
8×8 Enters a Strategic Partnership With ULAP
Talkdesk Secures Top Spots in G2 Fall 2025 Reports
Guide: The QA Manager’s 7-Step Guide to Survive Black Friday
Research: The Future of AI-Powered Experiences
9th October 2025
Why Waiting for Reports is Killing Your CX (and How AI Fixes It) – Webinar
24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
How To Forward a Voicemail on Any Device
What is Sentiment Analysis, and How Can it Improve CX?
Webinar: Balancing Efficiency with Empathy in Customer Service
Webinar: Boosting Customer Satisfaction in Contact Centres
Webinar: Responsible AI in Customer Interactions – Compliance Without Compromise