The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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9th July 2018
Having the right omnichannel customer service programme in place becomes valuable as consumers transition from mobile devices to in-store experiences.
This paper shares steps for executing and delivering an omnichannel strategy, including tips and best practices.
White Paper written by: Zendesk
Click here to download your copy of the white paper.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
