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Alex Stenton-Hibbert has worked at business systems for over 10 years, currently serving as an Account Director for CX Transformation.
He specialises in workforce optimisation, cloud contact centre, process automation, AI and Compliance Technology.
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Subject
Customer Experience Management (CEM) – The Latest…
Top Tips to Monitor Customer Service
Clever Ideas for Induction Programmes
Performance Management Best Practices
21 Steps to a More Personalized Customer Experience
16 Key Components of a Digital Customer Transformation…
18 Goodwill Gestures to Build Better Employee…
How to Deal With Demanding Customers
Contact Centre Predictions for 2022
23 Key Processes Call Centre Automation Can Simplify
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Why Waiting for Reports is Killing Your CX (and How AI Fixes It) – Webinar
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From Insight to Impact: The Next Era of CX and AI Leadership – Webinar