Clarabridge Forges Ahead with Accelerated Growth in 2020

Spearline Reaches Final of International Customer…

Clarabridge Introduces Intelligent Scoring

IPI Wins Partner of the Year Award

Case Study: Sydney Film Festival Saves 81% on Costs With…

NICE Integrate Their IVR With Artificial Intelligence

Case Study – BT Safely Lowers Call Time by 8%

Case Study: DailyPay Achieves $1 Million in Productivity…

Wisper Acquires Avencall Xivo

Case Study: Ecotricity Increases Schedule Adherence by 10%

RingCentral Announces Innovations

Genesys Extends Relationship with BT

Hargreaves Lansdown Makes Moves To Improve Customer…

Mitel Extends Global Partner Program

Enhancements to RingCentral Rooms Announced

8×8 Help the Red Cross in Charity Fundraiser

Case Study: AGL Moves All of Its Agents to Remote Working

Jabra Launches Video Solution

Talkdesk Release New At-Home and Mobile Workforce…

Alfa-Bank Implements New Contact Centre Analytics System

NICE Releases Its Back Office Proficiency Essentials

NICE Investigate Supports Police Investigations in…

RingCentral Releases New Unified Desktop App

Genesys Named a Leader in the Gartner 2020 Magic Quadrant