Whitepaper: Why Service Design Is the Key to Delivering Outstanding Customer Experiences

West whitepaper: Why service is the key to delivering outstanding customer experience

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Service design provides companies with a useful framework, first to understand their customers’ needs and then to design services around them.

This guide provides an introduction to service design and explains why it’s the key to delivering outstanding customer experiences.

White Paper written by: A West Expert Guide by Amy Scott, CX designer, Sedulous

Click here to download the White Paper

Author
Rachael Trickey

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

Connect with Rachael on LinkedIn

Whitepaper: Why Service Design Is the Key to Delivering Outstanding Customer Experiences

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