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White Paper: Why Service Design Is the Key to Delivering Outstanding Customer Experiences

Intrado whitepaper on why emotional connections are vital to delivering outstanding customer experiences
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Written by Rachael Trickey

Amy Scott produced this guide to explain what service design is and how it can help you deliver outstanding customer experiences.

An Expert Guide by Amy Scott, CX designer, Sedulous

Click here to download your copy of the White Paper.

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

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