4th February 2019

Written by Rachael Trickey
Unified communications and collaboration tools (UC&C) gives employees a consistent user experience and access to communication tools that suit their strengths
This guide gives insight on digital transformation and the ways UC&C can help you to achieve your goals.
White Paper written by: Rob Scott of UC Today, in association with West
Click here to download the White Paper
Author
Rachael Trickey
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
Read more by Rachael TrickeyThe Latest Customer Contact Research, Reports and White Papers straight to your inbox!
Get the latest insights from Call Centre Helper by signing up for our email content.
24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar