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The Largest Online Community for Contact Centre Professionals
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27th April 2015
This White Paper is aimed at anyone running a customer centric business, and looking to align marketing and customer service more closely.
It looks at where the contact centre sits in a customer centric business.
White Paper written by: Magnetic North
Click here to download the White Paper
Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.
She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.
Connect with Megan on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
