White Paper: Pitfalls to Look Out for and Avoid When Implementing AI in the Contact Centre

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This white paper focuses on exploring successful and effective insights into avoiding the most common pitfalls in implementing AI in the contact centre, be that a chatbot, VA, or other automated channels.

White paper written by: IFS | mplsystems

Download this White Paper to find out more.

Author
Rachael Trickey

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

Connect with Rachael on LinkedIn

White Paper: Pitfalls to Look Out for and Avoid When Implementing AI in the Contact Centre

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