The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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17th January 2017
A brief overview of CCaaS solutions that are driving and inhibiting the market at this time.
The report provides an indication on the market leaders, challengers, visionaries and niche players, while delivering an insightful overview on the market.
White Paper written by: Gartner
Gartner has named mplsystems a visionary in its Magic Quadrant for Contact Center as a Service, Western Europe.
Click here to download the White Paper
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
