The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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5th February 2018
Gartner has published a Magic Quadrant to analyse the range of competitive offerings to customer service organisations.
Read the full report to learn about trends, vendor comparisons and what Gartner says about IFS-mplsystems
Download this White Paper to find out more.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
