The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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1st October 2018
Delve into the modern-day contact centre solution with a unified agent desktop to avoid multichannel mayhem.
Read the white paper to find out how for successful customer service and seamless experiences, organisations must deploy a single view of the customer.
White Paper written by: Ventana Research for IFS | mplsystems
Click here to download your copy of the white paper.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
