The Worlds Largest Contact Centre Online Community
The Worlds Largest Contact Centre Online Community
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1st October 2018
Delve into the modern-day contact centre solution with a unified agent desktop to avoid multichannel mayhem.
Read the white paper to find out how for successful customer service and seamless experiences, organisations must deploy a single view of the customer.
White Paper written by: Ventana Research for IFS | mplsystems
Click here to download your copy of the white paper.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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Contact Centre Reports, Surveys and White Papers straight to your inbox!
Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
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