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13th January 2020
The guide tackles customer journey mapping. This is a technique that is growing in popularity, not only in the contact centre but also with customer experience, marketing and customer service professionals.
A guide by Amy Scott, CX designer, Sedulous
Click here to download your copy of the White Paper.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
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