The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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28th September 2018
Importance of Making Our Staff Feel Valued
Empowering our front-line staff is a proven method of improving contact centre performance. Customer satisfaction increases, first contact resolution gets better and the contact centre becomes a nice place to work.
But it’s a lot easier said than done.
You need to attend this webinar to get the keys of how to unlock employee engagement.
This webinar was brought to you by Call Centre Helper and is sponsored by QStory
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
