InVision Joins G-Cloud

Multichannel Forecasting Meets Twitter Demand

Historical Data Unlocks Staffing Dilemma

Case Study: Injixo Helps CXL Improve Agent Adherence

Case Study: LCC Improves Contact Centre Efficiency

Are You Confusing These Popular Metrics?

Why Employees Suffer From Burnout and What To Do About It

Case Study: DDC OS Dramatically Increased Planning…

Case Study: Tructyre Improved Service Level by 32% With…

injixo Wins Workforce Management Award

5 Focus Points to Optimize Omnichannel CX

Improve the CX With Journey Maps

Three Features to Consider for Successful Speech Analytics

eBook: Contact Centre Cloud Technology Guide 2018

5 Reasons to Embrace Cloud Technology for Workforce…

Videoslots Chooses injixo as Its WFM Solution

New features to be showcased

Burnout: An Executive Syndrome or a Strategic Priority?

InVision Reinforces Commitment to Information Security

White paper: Agent Scheduling in the era of the Smartphone

Can AI Spark Joy for Your Employees?

Traditional Time-Off Management Sucks

Improving Abandon Rate – From Wait Time to Win Time

The Secrets to Scheduling Multi-Skilled Agents