“My Amazing Manager…” Competition

What They Don’t Tell You About the Cloud

What to Look for When Buying… A Cloud-Based Contact…

“The Best Thing…” Competition

2014 injixo Northern Europe User Conference

How Do I… Integrate my Back Office into the Contact…

Recorded Webinar: Forecasting Masterclass

New features to be showcased

Top 10 Contact Centre Technology Awards 2014 – The…

5 Ideas From the Echo Managed Services Contact Centre

Keeping the raindrops in: Your guide to security in the…

injixo adds WFM to the smartphone

How do I… Get the Best from a Multi-Channel…

White paper: Agent Scheduling in the era of the Smartphone

Preview line-up of Call Centre Expo 2013

Recorded Webinar: Top 5 Workforce Management Myths

Recorded Webinar: Forecasting and Planning a…

Second e-book launched for call centre agents

99 Ways to Change Your Contact Centre

The Top 25 Contact Centre Technology – 2011

Top Tips to Improve the Contact Centre

Top Tips for Back-Office WFM

Workforce Management Scheduling

What is Next Generation Workforce Optimisation?