Stars of the NI Contact Centre Industry Celebrate Success!

Working From Home Tops Workplace Productivity

How to Introduce a Remote Working Policy for Your Company

Jabra Evolve Series – Now Certified for Microsoft Teams

Do We Still Want Humans in Customer Service?

Who swiped the headset?

Forget Voice – What Is Your Body Language Saying?

Survey – How do you Perform Against Other Contact…

What We Heard at Call & Contact Centre Expo 2022

NI Contact Centres Applauded for Excellence

Call Centre & Customer Services Summit 2015 –…

Customers Don’t Care About It, But They’ll…

Jabra UK to announce results of Noise at Work impact…

Jabra supports call control for a new user experience

Jabra Launches Engage 50 Headsets

Jabra Teams Up with Zoom to Offer a Fully Immersive…

Movers and Shakers – April 2014

Why Tone AI Is the Most Powerful Tool in Customer…

Movers and Shakers – July 2015

Northern Ireland’s Contact Centre Workers Celebrated

How to “Heat Map” Your Office to Greater…

Jabra Launch a New Real-Time Intelligent Video Solution

How Video Collaboration Is Helping to Change the Face of…

Movers and Shakers – March 2015