Jabra supports call control for a new user experience

Jabra now offers integrated call control with the latest version of Cisco Jabber 9.2 for Windows.

This feature has the potential to enhance the user experience for the more than 200,000 customers that have already implemented a Cisco Unified Communications solution.

The continued integration of Jabra audio devices and Cisco solutions helps businesses make a considered choice on communication infrastructure, as well as increasing user productivity. With the acoustics and ergonomic comfort of a Jabra headset and the increase in efficiency delivered by Cisco UC solutions, offices, contact centres and mobile workers around the world have another tool to stay competitive.

The new version of Jabra PC Suite supports call control from Jabra audio devices with Cisco Jabber 9.2 for Windows. This allows users to answer/end, mute/unmute and change volume, directly from the Jabra headset, providing them with significant call functionality through a wireless device. For a complete list of Jabra devices, please see the Jabra Cisco Compatibility Guide.

“Building on Cisco’s software and Jabra’s innovative product developments, businesses will now have a broader portfolio of validated audio solutions designed to meet their individual needs and budget requirements,” said Andrew Doyle, Managing Director, Jabra Business Solutions UK & Ireland.

“Jabra is dedicated to enhancing the user experience by developing audio devices that allow customers to appreciate the full collaborative value of unified communications, regardless of where they work or how they connect to the network.”

“Cisco is excited that Jabra headsets now offer full call control with the new Cisco Jabber 9.2 for Windows and for Cisco Jabber for Virtualized Environments. This will improve the user experience for better collaboration and greater productivity. With this announcement, Cisco and Jabra are able to provide users with more audio device options to collaborate effectively on Windows PCs and thin clients and with more, unified communication-enabled high quality audio accessories for the workplace,” says Fabrice Della Mea, Director, Cisco Enterprise Solutions.