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Health Wellbeing and Stress

Discover our range of materials on promoting health and well-being for contact centre agents to enhance job satisfaction and performance.

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3 Ways AI Can Empower Agents and Reduce Stress

3 Ways AI Can Empower Agents and Reduce Stress

Is It Time You Introduced a Self-Development Programme?

Is It Time You Introduced a Self-Development Programme?

3 Ways to Reduce Agent Stress Through Training and Culture

3 Ways to Reduce Agent Stress Through Training and Culture

3 Ways to Reduce Burnout and Keep Agents Engaged

3 Ways to Reduce Burnout and Keep Agents Engaged

How Well Are Contact Centres Managing Advisor Experience & Engagement?

How Well Are Contact Centres Managing Advisor Experience…

Industry Stepping Up With Wellbeing and DE&I Strategies

Industry Stepping Up With Wellbeing and DE&I…

44% of Contact Centres Have Mental Heath First Aiders

44% of Contact Centres Have Mental Heath First Aiders

Have You Introduced These Healthy Hacks to Your Workplace?

Have You Introduced These Healthy Hacks to Your Workplace?

How to Reduce Background Noise for Remote Agents

How to Reduce Background Noise for Remote Agents

Only 12% of Contact Centres Utilizing Wellbeing Technology

Only 12% of Contact Centres Utilizing Wellbeing Technology

Research Highlights Back-to-Work Stress

Research Highlights Back-to-Work Stress

Why Tinnitus Could Be Affecting Your Work

Why Tinnitus Could Be Affecting Your Work

Stop Driving Up Your Sickness Levels!

Stop Driving Up Your Sickness Levels!

5 Ways Technology Supports Contact Centre Agents Every Day

5 Ways Technology Supports Contact Centre Agents Every Day

The Real Causes of Burnout in Contact Centres – And How to Stop It

The Real Causes of Burnout in Contact Centres – And How…

7 Simple Ways to Stay Active at Your Desk Job

7 Simple Ways to Stay Active at Your Desk Job

The Hidden Cost of Poor Scheduling

The Hidden Cost of Poor Scheduling

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