Cartoon of the Month – New Recruitment Process

Photos from Red Nose Day 2015

Cartoon of the Month – The Violinists

Cartoon of the Month – Did I Call You or Did You…

How to Foster Healthy Rivalry in the Contact Centre

The Four Freedoms of Games and Gamification

Cartoon of the Month – Don’t Ask Me About First…

Cartoon of the Month – Business Change

Cartoon of the Month – New Hire for Innovation

Cartoon of the Month – Query Decisions

Cartoon of the Month – Performance Review

Cartoon of the Month – Training Fun

In a Moment He’ll Be…

Cartoon of the Month – Bringing Work Home

Cartoon of the Month – Workplace Conflict

Cartoon of the Month – Team Building Exercise

Photos from Children in Need 2016

What Are You Doing for Red Nose Day?

Should You Run a Fun Office?

Cartoon of the Month – Team Chant

Cartoon of the Month – Training for Different Customers

Cartoon of the Month – Reviewing Customer Feedback

How Will Your Agents Be Supporting Children in Need?

5 Ways Call Centres Can Support Their Agents This Summer