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Browse our range of content aimed at incorporating fun and team-building activities in contact centres to improve morale and engagement.
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10 Examples of Customer Service Activities
Top 20 Motivational Games for the Contact Centre
Staff Engagement: How to Motivate Employees – With a…
Preparing Your Call Centre for the Olympics
16 Customer Service Training Ideas – With Activities,…
What Is Gamification and How Is It Best Used in the…
14 Funny Customer Service Stories That Will Make You…
Six of the Best Games for Your Contact Centre
10 Fun Ideas for Customer Appreciation Day
How to Train Active Listening in the Call Centre –…
How to Handle Emojis in Customer Service
9 Fun Customer Service Training Exercises
Photos from Children in Need 2018
10 Halloween Ideas and Party Games for Customer Service…
8 Games to Liven Up the Contact Centre
In a Moment He’ll Be…
14 Best Practices from the Vax Contact Centre
Photos from Children in Need 2017
Motivational Games for Call Centres
12 Ideas Taken from HomeServe’s Contact Centre
Photos From Red Nose Day 2017
Cartoon of the Month – Business Change
The Four Freedoms of Games and Gamification
Cartoon of the Month – Workplace Conflict
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