Evaluagent Named Strong Contender in Q3 2024 VoC Report

EvaluAgent Is Selected to Join TechNation Future Fifty…

7 Reasons Why CX Can’t Hang Up on the Voice Channel

5 Considerations When Choosing a Tech Stack for Your…

The Future of Quality Assurance Conference

How to Navigate Rising Interest Rates

Case Study: Zego Improves QA

Introducing SmartScore Powered by ChatGPT

EvaluAgent Moves into the AI Space

Balancing Efficiency and Effectiveness in the Contact…

5 Must-Have Soft Skills for Call Centre Agents

Why First Contact Fixes Are Key to Customer Loyalty

3 Problems Remote Agents Face and How to Solve Them

EvaluAgent Ranks #17 on Best UK Software Companies List

CEO Reveals Evaluagent Named as a Contact Center…

3 Prevailing Contact Centre Myths and How to Banish Them

AI in the Contact Centre: 4 Things You Need Before You…

Evaluagent Introduces a Refreshed Brand Identity

Landmark Year for Revenue and Users at EvaluAgent

How to Mitigate Risk in a Call Centre

Evaluagent Partners With Five9 to Elevate CX

Myth: Post-Call Surveys Are the Only Way to Collate…

5 Must-Haves in Your Contact Centre in 2023

Evaluagent and Assembled Unite to Boost Employee…