Evaluagent Named Strong Contender in Q3 2024 VoC Report

Evaluagent Launches New Conversation Analytics Feature

5 Considerations When Choosing a Tech Stack for Your…

Evaluagent Partners With Five9 to Elevate CX

AI in the Contact Centre: 4 Things You Need Before You…

Myth: Post-Call Surveys Are the Only Way to Collate…

Evaluagent Take Home Best Contact Centre Solution Award

Key Signs of Broken Processes (and How to Fix Them)

7 Reasons Why CX Can’t Hang Up on the Voice Channel

Time-Saving Hacks for Quality Monitoring

3 Prevailing Contact Centre Myths and How to Banish Them

Ditch Unreliable Customer Surveys With New xNPS

Evaluagent Takes Bronze in Stevie Awards

Game On! 12 Use Cases for Gamification

Evaluagent and Assembled Unite to Boost Employee…

Evaluagent Ranks in Flexa100 List

Tackle the 3 A’s – Absence, Agent Burnout, and Attrition

How Often You Should Review Your Scorecards

Evaluagent Continues Winning Streak

The Key to Securing a Lower Agent Attrition Rate

5 Ways to Use Data to Improve Your CX

CEO Reveals Evaluagent Named as a Contact Center…

Why Employee Engagement Is Your Best Attrition Reduction…

How to Use AI to Reduce Contact Centre Attrition