Help Your Top Performers Soar Even Higher

Contact Center Performance Summit 2025

Tips to Use QA to Fix Broken Processes

Five AI Use Cases for Agent Training

Evaluagent and Phase2 Join Forces to Revolutionize QA

EvaluAgent Expands Its xMetrics Suite with Three New…

7 Predictions for 2025: What Does Next Year Hold for the…

Evaluagent Introduces a Refreshed Brand Identity

What Not to Miss at Call & Contact Centre Expo 2024

How to Choose a Contact Centre QA Platform

The Evaluagent Contact Center Performance Summit 2024:…

How to Find the Best Contact Centre QA Software

The Future of Customer Service: Top Contact Centre…

Benefits and Key Features to Look for in Contact Centre…

5 Strategies to Improve Coaching and Engagement in Your…

How QA Software Can Help Solve Your Contact…

EvaluAgent Is Selected to Join TechNation Future Fifty…

Evaluagent Named Strong Contender in Q3 2024 VoC Report

Evaluagent Launches New Conversation Analytics Feature

5 Considerations When Choosing a Tech Stack for Your…

Evaluagent Partners With Five9 to Elevate CX

AI in the Contact Centre: 4 Things You Need Before You…

Myth: Post-Call Surveys Are the Only Way to Collate…

Evaluagent Take Home Best Contact Centre Solution Award