The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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3rd February 2017
Is your contact centre fit to face the challenges of 2017?
Check out this free health-check tool and benchmark your contact centre operations against leaders in your industry.
Complete a series of ten questions and in less than two minutes you can find out your Contact Centre Health Score. Once you have completed the checklist, you will also be sent a copy of your benchmarking report.
Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
