Field Service Management Expo 2017

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Written by Rachael Trickey

THE DATE: 20-22 June

THE LOCATION: ExCeL London

THE DESCRIPTION: Service Management Expo has taken the decision to incorporate Field into their brand, and will now be known as Field Service Management Expo. The new identity will come into effect immediately in the lead up to their expo on 20-22 June, ExCeL London. The new identity is to reflect research into the industry to make sure that Field Service Management Expo reflects this growing market.

This year’s event will focus on a new theme; it starts and ends with the customer. We’ve found from speaking to visitors and exhibitors alike that customer experience is all important in this industry and therefore have concentrated a significant amount of our seminar programme on this topic.

Chris Edwards, Brand Director for Field Service Management Expo said “The decision to embrace the field into our brand name is to show that we understand what the sector is evolving into and that we need to evolve with it. We’re showing our audience that they can have confidence in us in delivering the right exhibitors for them”

Field Service Management Expo will include over 12 hours of seminar content over their 3-day expo, exploring the customer journey and RoSPA dedicated workshops and exhibitors from every facet of the industry. Drawing in directors, CEO and senior decision makers, Field Service Management Expo continues to offer its visitor vital networking opportunities to discuss products and solutions.

“FSME will excel by primarily being an expo rather than a conference, so it provides a perfect platform for field service execs to get a look at a number of different solutions and vendors, check out software demonstrations and get their hands on some rugged hardware in one place” said Kris Oldland, Editor-in-chief for Field Service News.

 

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

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